Answers, quickly. Humans, when you want them.
Most questions are answered below. Anything else goes to a concierge who reads every message.
- ✦In-app concierge 24/7
- ✦Human escalation any time
- ✦Card controls self-serve
- ✦Invoices self-serve
“quiet espresso machine that fits a small kitchen”
Best match
Kyoto Ceramic Espresso Set
Kyoto Atelier · 2 days
$245.00+$2.45 fee
A great substitute
Total balance
$48,271.19
•••• 8841
Why Asset
Three things money apps never got right.
Start with the app
Settings contains invoices, security, profile and support. Almost everything is one tap away.
Ask the concierge
Describe the problem in your own words. You will get a specific answer, not a macro.
Escalate freely
If you want a person, ask for one. A specialist picks it up within business hours.
How it feels
Ask. Choose. Done.
The whole experience is three moves. That is the entire point.
Create your account
Sign up with email, verify, and your wallet is ready.
Fund and connect
Top up from a bank account or receive a transfer from another Asset user.
Search and pay
Describe what you want, choose an option, and pay in one tap. Split it if you prefer.
Showcase
Common questions
The short answers to what people ask most.
- ✓Card frozen: Wallet → Card → Unfreeze
- ✓Invoice past due: Settings → Invoices → Pay
- ✓Forgot password: sign-in screen → Reset
- ✓Cancel a plan: Settings → Plan
- ✓Report fraud: Settings → Security
Total balance
$48,271.19
•••• 8841
24/7
Concierge
1h
Human escalation (business hours)
0
Hold music
100%
Messages read
Trust
Trust is the product
Asset is a technology company, not a bank. Funds are held with insured partner institutions, protected by modern encryption, device controls and continuous monitoring.
How we protect youEncryption in transit and at rest
Device and session controls
Continuous anomaly monitoring
Insured partner banking relationships
Pricing
Priced to make the decision easy.
Start free. Upgrade when your money moves faster than your spreadsheet.
Signature
$12every 30 days
- ✓Everything in Essential
- ✓Priority search
- ✓BNPL to $25k
- ✓Zero-fee crypto
- ✓Money Markets
Private
$49every 30 days
- ✓Everything in Signature
- ✓Managed Wealth desk
- ✓Financing review
- ✓Dedicated advisor
“I described what I wanted in a sentence and it appeared. Then I paid with my thumb.”
“The cash back hits my wallet the same second. That has never happened to me before.”
“It replaced four apps and a spreadsheet. I did not expect to like a money app.”
Questions
Everything else.
Agentic purchases carry a 1% Asset fee, shown before you confirm. Crypto carries no Asset fee.
Still stuck? Ask a human.
The concierge and the support team are both one tap away inside the app.
Free to start · No monthly minimum · Cancel anytime